Here to assist

Care, shipping, and returns

We weave our textiles to endure. Whether you have a question about washing heavy-weight linen or tracking an international shipment, we are here to help.

Get in touch

Write to our studio

Our looms run slowly, but our support is direct. Send us a message about custom orders, care questions, or returns.

Common questions

Care & shipping policies

Everything you need to know about welcoming our slow-made, heavy-weight textiles into your home and keeping them beautiful for generations.

How do I wash heavy-weight linen?

What is your return policy?

We recommend a gentle machine wash with mild detergent. Tumble dry low or air dry. Our linen gets softer with every wash and is designed to be left unpressed for a beautiful, lived-in drape.

We accept returns on unwashed, unused items within 30 days of delivery. Because our textiles are slow-made and precious, we ask that they be returned in their original packaging.

Do you ship worldwide?

Can I request custom sizes?

Yes. We offer worldwide shipping from our studio. Delivery times vary by region, but domestic shipments typically arrive within five to seven business days.

We frequently craft custom runs of our decor pillows and bed quilts for design professionals. Please use our contact form to share your project dimensions and textile needs.